IT & Systems Project Manager

Position Overview

About ArtHaus Properties – The expanded ArtHaus Properties operating company is a wholly owned subsidiary of Arthaus Partners, purpose-built to manage and scale a vertically integrated residential platform. This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near-term growth ahead. It's an exciting moment to lead, build, and leave your mark. Company: ArtHaus; Location: Onsite; Reports to: Operations Manager; Department: Business Operations. The IT & Systems Project Manager is responsible for the end-to-end ownership of all technology systems across corporate offices and property-level operations, including planning, implementation, integration, standardization, and ongoing maintenance.

Key Responsibilities

• Systems Implementation & Delivery: Lead IT and systems implementations across the ArtHaus portfolio – including property management systems (Yardi), AI communication platforms (EliseAI), business intelligence and analytics tools, accounting systems (QuickBooks), HR SaaS platforms, telephony (Zoom Phone and call routing), smart locks, access control, surveillance systems, and corporate as well as property-level office technology. Manage project plans, timelines, dependencies, risks, testing, and go-live execution while coordinating across accounting, HR, leasing, property management, leadership, and vendors to ensure systems are fully adopted and operational.
• Corporate & Property-Level Office Technology: Design, standardize, and maintain effective office technology setups for corporate headquarters, regional offices, and on-site property management offices. Oversee selection, rollout, and standards for printers, scanners, phones (desk and soft phones), and conferencing systems, and create standard office technology kits to ensure consistency, reliability, and cost control.
• Employee Onboarding & Offboarding Support: Own the technology components of employee onboarding and offboarding in partnership with HR and leadership. Provision and decommission Google Workspace accounts, Box access, various SaaS system credentials (Yardi, EliseAI, HR systems, BI tools, etc.), devices, and phone systems to ensure secure and standardized processes.
• HR & Corporate SaaS Systems Ownership: Oversee and maintain HR-related SaaS platforms including HRIS systems, payroll/adjoining tools, and time tracking or workforce management tools. Partner with HR to support system implementations and upgrades, maintain role-based permissions and access controls, and ensure data integrity while serving as the technical system owner.
• Systems Integration & Architecture: Maintain a cohesive systems architecture across property management, HR/corporate, collaboration, and BI systems. Ensure reliable data flow between systems such as Yardi, EliseAI, HR SaaS platforms, and accounting systems while eliminating redundant tools and enforcing clear system ownership.
• Collaboration & Productivity Infrastructure: Own and maintain the core collaboration stack including Google Workspace, Box, and Zoom. Establish standards for folder structures, access governance, and shared drives to support scalability and security across all communication and collaboration tools.
• Ongoing System Ownership & Maintenance: Serve as the system owner for all IT platforms, SaaS tools, and office technology post-implementation. Manage user access and role-based permissions, vendor relationships with SLAs, hardware deployment and replacement, and incident response to drive proactive maintenance and reliability.
• Asset-Level Technology Oversight: Oversee the rollout and maintenance of on-site property technology such as smart locks, access control systems, surveillance cameras, and leasing/back-office hardware. Coordinate installations, upgrades, and replacements with property teams to support operational needs and resident experience.
• Documentation, SOPs & Training: Create and maintain comprehensive system documentation, architecture diagrams, SOPs, and rollout playbooks. Support onboarding and training initiatives to ensure institutional knowledge is preserved and scalable.
• Security, Risk & Reliability: Establish and manage baseline IT security practices across SaaS platforms, collaboration tools, office hardware, and asset-level technology. Oversee access controls, vendor security reviews, and data integrity initiatives while identifying risks and recommending mitigation strategies.

Required Qualifications

• 5+ years of experience in IT systems implementation
• 5+ years of experience in systems or technical project management
• 5+ years of experience in multi-system SaaS and hardware environments
• Proven experience managing end-to-end system rollouts
• Strong understanding of integrations, permissions, and data dependencies
• Excellent organizational and stakeholder management skills
• Comfortable operating in a fast-moving, accountability-driven environment

Preferred Qualifications

• Experience in real estate, property management, or multi-site operations
• Hands-on experience with Yardi, EliseAI, and HRIS platforms
• Experience supporting onboarding/offboarding workflows
• Familiarity with BI tools (Power BI, Tableau, Looker, or custom dashboards)
• Experience working with vendors, MSPs, or systems integrators

Benefits & Perks

• Compensation: Pay range: $95K-$110K