Epic MyChart Analyst

Job Description

At UnitedHealth Group, we are constantly striving to improve the healthcare experience for our members and patients. That's where you come in - as an Epic MyChart Analyst, you will play a crucial role in enhancing the user experience of our electronic medical record system. By utilizing your expertise in Epic MyChart, you will work closely with our cross-functional teams to implement new features, troubleshoot issues, and optimize the functionality of this vital tool. We are seeking a skilled and passionate candidate who shares our commitment to delivering exceptional healthcare services. If you have a strong background in Epic MyChart and a desire to make a positive impact, we want to hear from you!

Your Responsibilities

• Collaborate with cross-functional teams to identify and implement new features and enhancements to the Epic MyChart system.
• Troubleshoot and resolve technical issues related to the Epic MyChart system.
• Analyze user feedback and data to identify areas for improvement and optimization within the system.
• Develop and maintain documentation, training materials, and resources for Epic MyChart.
• Stay current with industry trends and best practices related to Epic MyChart functionality.
• Act as a subject matter expert for Epic MyChart, providing guidance and support to team members and end-users.
• Participate in testing and quality assurance processes for new releases or updates to the Epic MyChart system.
• Communicate effectively with stakeholders at all levels of the organization to gather requirements and provide updates on system enhancements.
• Train end-users on new features and functionality of the Epic MyChart system.
• Assist with the implementation of new Epic MyChart modules or integrations.
• Ensure compliance with all regulatory requirements and company policies related to the use of the Epic MyChart system.
• Continuously seek opportunities to improve the user experience and streamline processes within the Epic MyChart system.

Equal Employment Opportunity Statement

UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.