Barista
Hart Family Coffeealmost 2 years ago
Green Bay, Wisconsin, United States
On-site
Part-time
Beginner Level (< 1 year)
Job Description
Barista
Position Overview
The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.
Key Responsibilities
- Greet and connect with each customer
- Welcome questions and seek opportunities to educate on our products
- Suggestively sell gift cards, complementary/additional products, and merchandise
- Solicit order, enter sale, and process payment in a timely and friendly fashion
- Manage cash drawer, following established cash handling procedures
- Serve all customer orders according to recipe and aesthetic guidelines
- Deliver products within established speed of service guidelines and identify drink upon delivery
- Operate and maintain cleanliness of all store equipment
- Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
- Maintain cleanliness of coworker and customer areas
- Demonstrate genuine appreciation to each customer
Required Qualifications
- Passion for people and customer service
- Ability to work cooperatively in a team environment
- Commitment to master brand recipes and techniques
- Dependability
- Energetic, fast-paced, flexible work style
- Ability to learn quickly, problem solve, and handle multiple duties
Compensation & Benefits
- $12 per hour plus tips
- Tips - ability to earn a few dollars more per hour
- FREE specialty drink on shift
- Employee discount on all other drinks, food, and merchandise
- Fun and fast paced work environment
- Advancement opportunities (Opening 20 locations over the next 5 years)
- Flexible scheduling (Part Time & Full Time available)
Required Skills
Multitasking
Teamwork
Problem Solving
Time Management
Customer Service
Cash Handling