Customer Service Associate (Days / Nights) - 16 years old+ (No Experience Required)
Wawa, Inc.3 months ago
Hartly, DE, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Join our team as a Customer Service Associate and be the welcoming face that makes a positive impact on our customers’ day. We strive to enhance everyday life through small gestures, smiles, and exceptional experiences. By joining us, you'll become part of a supportive team dedicated to mutual success and professional growth.
Schedule: Days / Nights
Experience Required: No Experience Required
Salary: $15.50 - $19.25 per hour (A $1.50 differential applies for hours worked between midnight and 6 a.m.)
Key Responsibilities
- Warmly welcome and assist customers, ensuring quick and friendly service.
- Prepare a variety of food items, including breakfast choices, made-to-order sandwiches, specialty drinks, pizzas, and maintain the coffee station.
- Handle cash register tasks, process payments, manage fuel and gift card activations, and assist with lottery and ID checks for age-restricted items.
- Stock shelves and maintain a well-presented store environment.
- Follow safety guidelines to ensure a clean and secure store.
- Perform duties such as cleaning, dusting, sweeping, mopping, and emptying trash.
Required Qualifications
- Strong communication and excellent customer service abilities.
- Adaptability and efficiency in fast-paced settings.
- Must be 16 years or older with dependable transportation.
- Enjoy teamwork and collaboration.
Benefits & Perks
- Comprehensive rewards supporting your financial, physical, and emotional well-being.
- Benefits include healthcare coverage, a 401(k) with matching, an Employee Stock Ownership Plan, education assistance, paid leave, store discounts, flexible schedules, and wellness programs.
Required Skills
Cash Handling
Food Preparation
Adaptability
Effective Communication
Customer Service
Teamwork