Network and Systems Administrator

JConnect Infotech3 months ago
Evanston, IL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Network And Systems Administrator

Location: Evanston, IL

Duration: Long Term

Job Description

Skills

  • Bachelor’s degree in computer science or a related field is ideal
  • 3-5 years of experience with Windows server administration
  • 3-5 years of experience in desktop/network/hardware and software support
  • Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards
  • Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources
  • Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction
  • Willingness to learn from other team members and grow through experience
  • Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services
  • Working knowledge of Active Directory domain and trusts
  • Experience with DNS and networking protocols
  • Experience with server virtualization such as VMWare and Hyper-V
  • Experience supporting Windows 11 users
  • Be familiar with and have working experience onboarding and offboarding users
  • Ability to maintain Microsoft applications on desktops and servers
  • Ability to maintain Office 365 and MS Office products such as Outlook email
  • Ability to deploy and support application installations
  • Meticulous planning and documentation of technical support operations
  • Knowledge of software licensing, maintenance, and hardware warranties
  • Working knowledge of invoices, renewals, purchase orders, and associated pape

Required Skills

Windows server administration
Software licensing and maintenance knowledge
Microsoft applications maintenance (including Office 365)
Onboarding and offboarding users
Desktop/network/hardware and software support
Application installation support
Customer relations and personal service
Technical support operations planning and documentation
DNS and networking protocols
Windows 11 support
Server virtualization (VMWare, Hyper-V)
Active Directory domain and trusts
Strong verbal and written communication