Operations Support

Global Channel Management, Inc.10 months ago
Miami, FL, United States
On-site
Contract
Junior Level (1-3 years)

Job Description

Position Overview

Global Channel Management is a technology company specializing in recruiting and staff augmentation. With account managers and recruiters boasting over a decade of experience across various verticals, GCM understands the challenges organizations face when trying to fill day-to-day roles with top talent while reducing training and labor costs.

Key Responsibilities

  • Build and troubleshoot servers
  • Support and install routers; build network gear
  • Troubleshoot network problems and cross-connects
  • Perform back-up procedures for customers
  • Work with Linux, IBM gear, and testing different circuit types
  • Test equipment and load software
  • Exhibit good customer service and effective written/oral communication skills
  • Be flexible to work in a 24x7 environment

Required Qualifications

  • A+ Certification (mandatory)
  • 2+ years of experience in related areas

Preferred Qualifications

  • Desired Certifications: CCNA, Network+, Server+
  • Bilingual skills a plus

Benefits & Perks

  • Compensation: $30/hr
  • Contract Duration: 12 months

Required Skills

Server+
24x7 operational readiness
Linux proficiency
Network+
Network gear setup
Server troubleshooting
Testing equipment operation
IBM gear support
CCNA
Customer service
Effective communication
Network troubleshooting
Back-up management
A+ Certification
Circuit testing
Router installation
Bilingual (desirable)