Operations Support
Global Channel Management, Inc.10 months ago
Miami, FL, United States
On-site
Contract
Junior Level (1-3 years)
Job Description
Position Overview
Global Channel Management is a technology company specializing in recruiting and staff augmentation. With account managers and recruiters boasting over a decade of experience across various verticals, GCM understands the challenges organizations face when trying to fill day-to-day roles with top talent while reducing training and labor costs.
Key Responsibilities
- Build and troubleshoot servers
- Support and install routers; build network gear
- Troubleshoot network problems and cross-connects
- Perform back-up procedures for customers
- Work with Linux, IBM gear, and testing different circuit types
- Test equipment and load software
- Exhibit good customer service and effective written/oral communication skills
- Be flexible to work in a 24x7 environment
Required Qualifications
- A+ Certification (mandatory)
- 2+ years of experience in related areas
Preferred Qualifications
- Desired Certifications: CCNA, Network+, Server+
- Bilingual skills a plus
Benefits & Perks
- Compensation: $30/hr
- Contract Duration: 12 months
Required Skills
Server+
24x7 operational readiness
Linux proficiency
Network+
Network gear setup
Server troubleshooting
Testing equipment operation
IBM gear support
CCNA
Customer service
Effective communication
Network troubleshooting
Back-up management
A+ Certification
Circuit testing
Router installation
Bilingual (desirable)