<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
 <p style="margin-bottom: 15px; line-height: 1.6;">A leading recruitment agency is seeking a Customer Service &amp; Technical Support Team Lead for a global leader in architectural solutions, based in Irvine, California. This hands-on role requires a tactical leader with a background in technical support for physical products.</p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 0 0 15px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Responsibilities:</strong> Leading a team to deliver exceptional customer service and technical support.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Solving complex technical issues for physical products.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Refining support processes to enhance efficiency and service quality.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Collaborating with cross-functional teams to ensure seamless operations.</li>
 </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 0 0 15px 0;">Required Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Requirements:</strong> Must be eligible to work in the United States.</li>
 </ul>
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<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 0 0 15px 0;">Benefits &amp; Perks</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Salary:</strong> Competitive salary</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Benefits:</strong> Comprehensive benefits package and professional development opportunities</li>
 </ul>
</section>

Technical Support Team Lead - Hardware & CX

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Benefits & Perks

Required Skills