Entry-Level Business Analyst
Crum & Forster6 months ago
Anywhere
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Key Responsibilities
- Provide day-to-day support for technology platforms, troubleshooting and resolving production issues
- Assist in coordinating small-scale projects and process enhancements, including documentation and backlog management
- Create and maintain process documentation and contribute to knowledge base articles
Required Qualifications
- Bachelor's degree required
- 1-2+ years of experience or relevant internship experience
- Strong interest in production support and project coordination
- Proficiency in Microsoft Office Suite; experience with Confluence and Jira is a plus
- Experience supporting insurance operations is preferred but not required
Required Skills
Jira
Confluence
Microsoft Office Suite
Documentation
Project Coordination
Troubleshooting