Entry-Level Business Analyst

Crum & Forster6 months ago
Anywhere
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Key Responsibilities

  • Provide day-to-day support for technology platforms, troubleshooting and resolving production issues
  • Assist in coordinating small-scale projects and process enhancements, including documentation and backlog management
  • Create and maintain process documentation and contribute to knowledge base articles

Required Qualifications

  • Bachelor's degree required
  • 1-2+ years of experience or relevant internship experience
  • Strong interest in production support and project coordination
  • Proficiency in Microsoft Office Suite; experience with Confluence and Jira is a plus
  • Experience supporting insurance operations is preferred but not required

Required Skills

Jira
Confluence
Microsoft Office Suite
Documentation
Project Coordination
Troubleshooting