Entry-Level Marketing Position
Job Description
Position Overview
THE ASSOCIATE SERVICE SPECIALIST plays a critical role in an emerging area of our business and is integral to our mission to revolutionize the pharmaceutical industry’s approach to physician engagement. Working in a dynamic, entrepreneurial environment, you will visit physicians’ offices in an assigned territory—including the Bronx metro area—providing pharmaceutical resources and building long-term relationships. You will support HCPs as their primary contact, operate in aservice-oriented selling model(focusing on influence sales rather than hard closing) and continuously develop your product knowledge through ongoing training and certification.
Hiring In: Bronx, NY. For more information, visitour website.
Training starts immediately:Virtual training from Wednesday, July 30th – Friday, August 1st, followed by in-person training in Philadelphia from Monday, August 4th through Friday, August 8th (travel provided at our expense).
Key Responsibilities
- Understand customer business objectives and support HCPs as their primary contact
- Operate ethically in accordance with company policies and processes
- Master and continuously update product information through training and certifications
- Manage a territory by calling on a range of HCPs and executing customer call plans
- Distribute and manage resources within provided guidelines
- Develop and maintain in-depth market and customer knowledge
- Establish and nurture high-quality customer relationships
- Ensure timely follow-up on customer requests and maintain accurate activity reporting
- Adhere to all company and industry guidelines and compliance regulations
Required Qualifications
- Associate’s or Bachelor’s degree from an accredited institution is preferred
- Strong interpersonal skills with excellent verbal communication
- Exceptional attention to detail and organizational skills
- Ability to work independently and proactively achieve results
- Professional demeanor with a strong work ethic
- Must reside locally within the assigned territory and possess a valid driver’s license with a safe driving record
- Proficiency in using business technology
- Core competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, Dealing With Ambiguity
Compensation & Benefits
- Base Salary:$50,000 per year
- Company Car Program:Option to choose a company car (with fuel, maintenance, and insurance fully paid) or use your own vehicle with a monthly car allowance of $500 plus mileage reimbursement at $0.25 per business mile (vehicle insurance and maintenance are your responsibility under the reimbursement option)
- Bonus:Up to 10% of salary annually
- Salary Escalation Guarantee
- 401K Plan:Eligible after 9 months with a generous employer matching contribution
- Benefits:Health, Vision, Dental; plus 401(k) and 401(k) matching, Paid time off, Parental leave
- Opportunities for career growth and advancement in an entrepreneurial, merit-based environment
HCP Concierge is an equal opportunity employer.