Lead Quality Assurance
Job Description
Discover a more connected career
At North Sky Communications, we don’t just build networks; we build reliability. As our Lead Quality Assurance, you aren’t just checking boxes—you are the guardian of our standards. You will lead the strategy and field execution that ensures every mile of fiber and every connection meets the high-quality benchmarks our clients expect.
Connecting you to great benefits
We believe in rewarding the people who keep us moving forward.
- Financial Security: Weekly paychecks, 401(k) with company match, and a Stock Purchase Plan.
- Health & Wellness: Comprehensive medical, dental, vision, and prescription coverage + gym membership discounts.
- Work-Life Balance: Paid Time Off (PTO), Paid Holidays, and Parental Leave.
- Growth: Education reimbursement to help you level up your career.
- The "Extras": Pet insurance, legal insurance, and more.
What you’ll do
You’ll oversee the full lifecycle of quality for our telecom and utility construction projects:
- Strategy & Planning: Develop and implement comprehensive Quality Control Plans (QCP) utilizing three-phase inspection processes.
- Field Leadership: Lead boots-on-the-ground QC Technicians and crews. You’ll conduct field audits on everything from directional boring to fiber splicing.
- Expert Oversight: Verify technical workmanship, including OTDR testing, splice loss verification, and backfill compaction.
- Client Relations: Act as the primary point of contact for quality, attending project meetings and resolving non-conformance issues directly with clients.
- Continuous Improvement: Analyze KPIs (defect rates, rework costs) to find better, faster, and safer ways to work.
What you’ll need
- Experience: 3–5 years in utility construction quality management (or a mix of education and field experience). An Associate’s degree in a related field is preferred.
- Technical Knowledge: Deep expertise in fiber optic construction (aerial/underground), splicing, and testing.
- Communication: The ability to translate complex contract language and specs into clear instructions for field crews.
- Tech Savvy: Proficient with databases and Google-based applications.
- Reliability: A valid driver’s license and a clean driving record are required.
Physical Requirements
- The Environment: Comfortable working in remote locations and outdoors.
- The Action: Ability to bend, stoop, climb stairs/ladders, and occasionally lift up to 55 lbs.
- Flexibility: Willingness to work overtime or weekends when the project demands it.
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.