ENVIRONMENTAL SERVICES MANAGER 1st SHIFT - Full-time

Compass Group, North America11 months ago
New Orleans, LA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Crothall Healthcare, a Compass One Company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Serving many of the Top 100 Hospitals through over 1,300 healthcare service teams in 46 states—and recognized as one of Modern Healthcare’s Best Places to Work—Crothall is dedicated to excellence. As an Operations Manager, you will assist in directing and overseeing the operational needs of the department, coordinating frontline associate tasks, and acting as a liaison between administration and unit departments to ensure the highest level of service.

Pay Grade: 10

Key Responsibilities

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules to ensure adequate services are rendered.
  • Assists in the hiring process by interviewing, hiring, and training new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program).

Required Qualifications

  • At least 4 years of experience in support services, military, housekeeping, and/or facilities maintenance.
  • Minimum of 1 year of supervisory experience in a support service related field with high customer/client contact.
  • Effective communication skills in both written and oral formats.
  • Ability to multi-task and establish priorities.
  • Capable of maintaining organization in a changing and stressful environment.
  • Demonstrated initiative, responsibility, flexibility, and leadership.
  • Thorough knowledge of contract administration and office procedures.
  • Proficient computer skills with familiarity in MS Office products such as Word, Excel, PowerPoint, Outlook, and internet applications.

Preferred Qualifications

  • Bachelor’s degree is preferred.

Benefits & Perks

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Required Skills

Effective Communication
Staff Supervision
Contract Administration
MS Office Proficiency
Multi-tasking
Training and Development
Operations Management