Entry Level Helpdesk Assistant
Entry Level Technology Jobs14 days ago
Port St. Lucie, FL
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
We are seeking enthusiastic Entry-Level Computer Support Assistants to join our IT Help Desk team in the Port St. Lucie area. In this role, you will work closely with users by answering questions, training them on basic system functions, addressing system and user issues, and ensuring that problems are resolved in a timely and professional manner.
Key Responsibilities
- Answer users' questions regarding computer systems, hardware, and software
- Train users on basic system and computer functions
- Address system and user issues promptly
- Resolve issues in a timely and professional manner
Required Skills
Problem Solving
Basic System Training
Customer Service
Software Support
Hardware Troubleshooting
Technical Assistance