Manager, Marketing and Communications

Position Overview

This role is responsible for tailoring messages to meet the needs and preferences of the market, developing and executing internal communications for Cargo commercial employees and Operations leaders, and ensuring accurate and up‐to‐date business information is communicated. The position also represents Delta Cargo’s brand in the B2B space via email, LinkedIn, and deltacargo.com, builds strong relationships with airline partners for collaborative projects, provides coaching and development to prepare employees for their careers at Delta, practices safety conscious behaviors in all operational processes, and leads message development for strategic divisional and company-wide initiatives. Delta Air Lines is an Equal Opportunity Employer; we celebrate diversity and commit to creating an inclusive environment for all.

Key Responsibilities

• Tailor messages to meet market needs and preferences.
• Develop and execute internal communications for Cargo commercial employees and Operations leaders.
• Represent Delta Cargo’s brand in the B2B space through email, LinkedIn, and deltacargo.com.
• Build effective relationships with airline partners to ensure strong collaboration on cross-airline projects.
• Provide development and coaching to prepare employees for their career progression at Delta.
• Practice safety conscious behaviors in all operational processes and procedures.
• Lead message development for strategic divisional and company-wide initiatives while consulting with channel owners for effective communications planning.