Jr. Desktop Technician
Kapstone Technologies, Inc.7 months ago
Tucson, AZ, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job description
Jr. Desktop Technician
Position Title: Jr. Desktop Technician
Reports to: Contract Manager and Kapstone Team Lead
REQUIREMENT: Must be a U.S. Citizen
Job Description and Summary The Desktop Technician candidate will provide USCIS user support at remote locations on assigned open tickets and work in collaboration with the Service Desk. The Desktop Technician is responsible for resolving custom
Required Skills
Technical Troubleshooting
Problem-solving
Ticketing Systems
User Support
Desktop Support
Collaboration