IT Manufacturing Analyst

Position Overview

Join us as an IT Analyst – Manufacturing Operations, where you will work hands-on with our US Manufacturing Assembly Plants to support daily operations and drive continuous improvement. This entry-level position is ideal for candidates passionate about technology, shop floor experience management, and connecting business needs with innovative solutions. Please note, this role requires high travel (around 50%).

Key Responsibilities

• Partner closely with shop floor teams and supervisors to understand manufacturing processes, challenges, and opportunities for technology-driven improvement.
• Apply design thinking principles to identify pain points on the shop floor and brainstorm creative solutions to enhance workflow, productivity, and user experience.
• Support business requirement gathering by interviewing line workers, supervisors, and plant managers; document needs and translate them into clear IT requirements.
• Assist in the implementation and monitoring of IT solutions within the plant, ensuring effective communication and smooth adoption by shop floor teams.
• Participate in process analysis and documentation efforts related to manufacturing operations to drive efficiency and resolve real-world challenges.
• Contribute to small-scale IT projects impacting day-to-day plant operations and improving shop floor data quality and visibility.
• Communicate project updates and shop floor feedback to senior IT and business leaders.
• Support shop floor staff by troubleshooting basic IT issues and escalating complex problems as needed.
• Engage in ongoing learning about plant operations, ERP systems, and modern manufacturing technologies to further your expertise.

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
• 0–2 years of experience in an IT, business analyst, or process improvement role—with manufacturing or shop floor exposure strongly preferred.
• A strong interest in design thinking, human-centered problem solving, and digital transformation in manufacturing settings.

Preferred Qualifications

• Manufacturing experience is a plus.

Benefits & Perks

• Medical, dental and vision care coverage along with a 401(k) savings plan with company matching – all effective from the date of hire.
• Tuition reimbursement, perks, and discounts.
• Parental and caregiver leave programs.
• Paid time off, flexible spending, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
• Global market strength and worldwide market share leadership.
• Access to facilities at our HQ, including a LEED-certified cafeteria and workout facility.
• Recognition as one of 2024's Most Ethical Companies by Ethisphere for the second consecutive year.