Customer Service Associate I

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. In this role you will engage with customers, manage sales transactions, ensure store security, maintain merchandise presentation, and uphold a positive and respectful environment. This is a Part time position.

Additional details: 10708 E Southern Ave, Mesa, Arizona 85209 | Job Code: 02633 | Company: Dollar Tree

Key Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while operating an assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks and stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment through professional and friendly interactions
• Maintain cleanliness throughout the store, including bathrooms, floors, and overall presentation
• Perform other duties as assigned*

Required Qualifications

• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Preferred Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Benefits & Perks

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!