Outside Sales Representative - Phoenix

Position Overview

The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.

Key Responsibilities

• 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
• 60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting for new business. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience. Represent The Home Depot Pro brand at local community events, sell all available products and services including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Complete a minimum of 10 sales call appointments per week and develop strategies to expand the customer base within the territory. Produce new account revenue in line with individual targets/quotas.
• 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing communications, and maintain a healthy sales pipeline.
• 20% - Sales Prospecting - Conduct initial customer meetings to build relationships, sell The Home Depot value proposition, and win quoting opportunities. Prospect for new business using leads from the internal Sales Development team and those generated in the field through existing customer relationships and community engagement.

Required Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• High school diploma and/or GED.
• Minimum 2 years of work experience.

Preferred Qualifications

• Working knowledge of Microsoft Office Suite.
• Excellent written and verbal communication skills.
• 5 years of professional work experience.
• 2 years account management/sales management experience.
• 2 plus years home improvement or home building industry experience.
• Successful professional growth in a high-paced retail environment.
• Computer literacy with Microsoft Office programs.
• Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization.
• Ability to leverage relationships to accomplish sales and profitability goals.
• Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements.
• Ability to determine how each customer would prefer to be served and tailor communications and customer-facing activities accordingly.
• Strong leadership and negotiation skills; ability to persuade or influence others.
• Excellent communication skills (verbal and written) and the ability to communicate globally.