Medical Appointment Scheduler

Position Overview

At Plano Orthopedic & Sports Medicine Center we believe in the power of kindness, the importance of teamwork, and the value of each patient’s journey. With 45+ years of service to the community, we deliver exceptional healthcare with a personal touch inspired by integrity, respect, compassion, service, a positive attitude, and teamwork. In this role as a Medical Appointment Scheduler, you will be the friendly voice that welcomes patients—handling inbound calls, scheduling and rescheduling appointments, verifying insurance and demographics, and ensuring every caller feels heard and supported. Salary: 17 - 20 USD per hour

Key Responsibilities

• A warm, welcoming, and courteous attitude – you enjoy making people feel comfortable and cared for.
• Strong attention to detail and a commitment to accuracy, especially when handling confidential patient information.
• Excellent time awareness and organizational skills to support both patient and provider schedules.
• Professionalism, dependability, and a willingness to support your teammates with a positive attitude.

Required Qualifications

• Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
• Proficiency in Microsoft Office applications is required.
• Professionalism.
• Awesome Customer Service.
• Ability to multi-task, communicate, read, write and comprehend assigned tasks.

Preferred Qualifications

• Previous experience in a medical office or clinic environment is preferred, with familiarity in roles such as medical receptionist or dental receptionist.
• Experience with health information management systems and other EMR/EHR platforms is highly desirable; Athena One is a plus.