Medical Assistant/Receptionist

Overview

Join our dynamic healthcare team as a Medical Assistant/Receptionist, where your enthusiasm and dedication will directly impact patient care and clinic operations. This vital role combines front-office responsibilities with clinical support, ensuring a seamless experience for patients and healthcare providers alike. Whether managing patient intake, assisting with medical procedures, or maintaining accurate records, you'll be at the heart of our outpatient and inpatient services across diverse medical specialties including dermatology, internal medicine, emergency medicine, and hospital medicine. We are committed to fostering a lively, supportive environment that values your skills and growth.

Responsibilities

• Greet patients warmly and efficiently manage check-in/check-out procedures using Electronic Health Record (EHR) systems.
• Collect and document patient information, including vital signs, medical history, and insurance details with precision.
• Assist healthcare providers with clinical tasks such as taking vital signs, preparing patients for examinations, and supporting procedures like X-ray or medication administration.
• Maintain accurate documentation of patient encounters, ICD coding (International Classification of Diseases), and ensure compliance with HIPAA regulations.
• Support clinical workflows by managing appointment scheduling, patient follow-up calls, and coordinating referrals for specialty care such as dermatology or geriatrics.
• Handle administrative duties including answering phones, managing correspondence, updating patient records, and processing billing or insurance claims.
• Prepare examination rooms with necessary supplies and sterilize equipment in accordance with hospital protocols for outpatient or inpatient settings.

Requirements

• Bilingual
• Basic computer skills
• Reliable transportation
• Prior experience working in outpatient clinics is highly desirable.
• Familiarity with EHR systems, preferably ECW, and medical administrative support is essential for efficient workflow management.
• Certification in Basic Life Support (BLS) is required; additional certifications such as CPR or specific clinical skills are advantageous.

Work Location

In person