*100% REMOTE * Service Desk Analyst
TEKsystemsalmost 2 years ago
Grandview, Washington, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Remotely assist a team of CPA's utilizing our clients technology during the up coming busy tax season. Create tickets and resolve issues related to Windows 10, software, and hardware in a one-call timely manor.
Preferred Qualifications
- 2+ years of experience providing PC customer support to users (phone or desk side support)
- Experience working with and navigating the Windows 10 operating systems.
- Basic network, WIFI, O365, Exchange, and AD troubleshooting skills are ideal.
Compensation & Benefits
If you would like more details, Please call Zach directly at 480-758-3745.
Required Skills
PC customer support
Exchange troubleshooting
Active Directory (AD) troubleshooting
O365 troubleshooting
WIFI troubleshooting
Network troubleshooting
Windows 10