Inside Loan Originator

Position Overview

The Inside Loan Originator is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage's competitive mortgage products, services, and programs. This role consults with customers to understand their current and future financing needs, collects and reviews required loan documentation, and maintains production and quality standards.

Key Responsibilities

• Establish a strong presence for CCM by converting incoming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps of mortgage loan origination, including meeting with prospects, counseling borrowers, and taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are achieved.
• Continuously learn borrowing programs, processes, and stay current with product changes.
• Utilize in-house technical systems and programs effectively.
• Evaluate credit requests and determine market trends.
• Comply with all applicable federal and state compliance guidelines.

Required Qualifications

• Minimum of 1 year of sales or origination experience in a consumer direct or call center environment.
• Experience in collecting and analyzing borrower income and demonstrated negotiating skills.
• Proven ability to proactively solicit new business.
• Knowledge of retail product philosophy, policies, underwriting procedures, documentation, and systems.
• Experience converting leads and inbound calls (preferred).
• NMLS License under the terms of the S.A.F.E. Act of 2008 (SAFE Act).
• State License under the terms of the SAFE Act.
• Excellent analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

Benefits & Compensation

• Competitive Compensation: This position is compensated through commission earnings, with the pay range factoring in candidate background, experience, and work location, and offering room for salary growth.
• Robust Benefits Package: Eligible employees receive medical, dental, and vision benefits.
• 401K plan.
• Company-provided short-term disability.
• Employee assistance program and wellness program.