Copywriter/UX Writer

Key Responsibilities

• Understand customer goals, business requirements and technical constraints to craft something memorable and actionable.
• Create original ideas and unexpected solutions that uphold the personality and intent of the Citi tone of voice.
• Simplify the customer experience through succinct, thoughtful and enjoyable microcopy.
• Experiment with new technology and digital creative tools.
• Develop content strategies through site audits, competitive assessments, user testing and analytics.
• Deliver legal and ADA compliant copy decks based on established style guides.
• Support, develop and participate in presentations to internal stakeholders.

Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.