Remote Third Party Debt Collector

Position Overview

Join our team as a Call Center Agent working remotely with a flexible schedule of up to 40 hours weekly (Mon-Sat) and enjoy consistent weekly shifts. You’ll receive a competitive starting wage combined with generous commission opportunities – Compensation: $14.00 - $18.00 per hour. This full-time role offers potential career advancement along with the convenience of working from home provided you have a private workspace and reliable high-speed internet.

Key Responsibilities

• Make outbound calls to request payments, assess each person’s financial situation, and establish mutually acceptable payment solutions.
• Take ownership of accounts by listening to consumers and collaborating with them to create a clear financial recovery roadmap.
• Accurately update and document all necessary account information in a fast-paced environment.
• Embrace growth opportunities while delivering excellent service and achieving performance incentives.

Required Qualifications

• High school diploma or GED (college courses in accounting or finance add credibility).
• Minimum 1 year experience each in call center operations, remote work, and debt collection.
• Excellent listening, negotiation, speaking, and persistence skills with the ability to resolve practical issues.
• Fluent English proficiency is required.
• Ability to pass a background check with no felonies in the past 5 years, a clean credit history (no bankruptcies in the past 2 years), and paid collection accounts.
• Must have a private workspace with a door and reliable high-speed internet.

Preferred Qualifications

• College coursework in accounting, finance, or related fields.
• Spanish language proficiency.
• Prior experience in remote work environments and call centers handling debt collection.

Benefits & Perks

• 401(k) and 401(k) matching
• Flexible schedule with consistent weekly shifts
• On-the-job training and paid time off
• Work from home opportunity and referral program