Application Engineer I

Position Overview

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job – it's joining an award-winning culture that prioritizes your growth and development. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, we design and manufacture industry-leading air movement and ventilation solutions for commercial, institutional, and industrial facilities worldwide.

Responsibilities: As an Application Engineer I you will provide technical application support, quote special product designs, and present application training programs for internal and external customers. You will work closely with our rep network and sales channels to deliver effective solutions and support our customers’ product selection and application needs.

Key Responsibilities

• Provide assistance to the product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Develop and communicate solutions for basic product applications under direct supervision.
• Gather information and provide resolution to complex field problems; may include travel for onsite support.
• Understand and interpret industry codes and standards to determine product needs and requirements.
• Assist with highlighting and communicating key selling points of current products to sales teams and customers.
• Identify opportunities for process improvement and work to implement changes where applicable.
• Become familiar with competitor products and apply this knowledge to the company’s advantage.
• Organize and present trainings to internal and external customers both onsite and offsite.
• Assist with offsite events including planning, set-up, and basic customer interactions.
• Develop awareness of industry-related associations and their purpose.
• May provide mentoring, training, indirect supervision of team members, or have direct reports.
• Demonstrate a basic understanding of the rep network and sales channel.
• Manage individual projects in accordance with predetermined completion dates.
• Document service calls to record data on product questions and field issues.
• Minimum travel is required.

Required Qualifications

• 0-2 years of relevant work experience in engineering required.
• 4 Year / bachelor's degree in engineering required.

Benefits & Perks

• Compensation: $74,985-$92,629 base pay range
• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks