Manager In Training /Customer Service Representative

Georgia Auto Pawn, Inc10 months ago
Douglasville, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Manager In Training /Customer Service Representative

Position Overview

Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. You will learn all aspects of our business and culture and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. Complete our comprehensive training program and you will be managing your own branch soon. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone.

Benefits & Perks

  • Be on a fast track to success – we consistently promote from within.
  • Competitive wages with real advancement opportunities.
  • Majority company paid Health, Dental and Vision.
  • 401k Program.
  • Company Paid – Life and Disability Insurance.
  • 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO days and 5 Sick days.
  • 40hr Work Week – Monday thru Saturday; Every Sunday Off.
  • Pay $12.55 - $13.75/hour.
  • Monthly Bonus Potential.

Required Qualifications

  • High School Diploma or equivalent.
  • Must be able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable form of personal transportation and valid Driver's License.

Preferred Qualifications

  • 1+ year conducting Phone Sales or Call Center experience.
  • 1+ years Customer Service, Sales, Lending, or Collections experience.
  • 1+ years managing a small team or department.
  • Teamwork mentality developed through collaborative environments.
  • Some college or military experience.
  • General understanding of basic math and capability to perform related tasks.
  • Pleasant and inviting phone manner.

Required Skills

Financial Product Knowledge
Team Management
Communication
Customer Service
Call Center Operations
Phone Sales