Client Success Tech Support Specialist

Waystar, Inc9 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Description

A healthcare technology provider is seeking a Technical Support Analyst to deliver exceptional client support. The role involves communicating effectively with clients via phone and chat, troubleshooting issues using technical skills, and maintaining a positive attitude. Candidates should have a Bachelor’s degree and be driven by a passion for service. This position offers competitive total rewards and a robust benefits package including paid time off and education assistance.

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Required Skills

Troubleshooting
Technical Support
Healthcare Technology
Client Communication
Problem Solving