Service & Sales Representative (DFW) - Full-Time & Part-Time

Position Overview

As a CLEAR Sales and Service Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast-paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.

Key Responsibilities

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries.
• Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
• Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities.

Required Qualifications

• Must be 18 years of age or older.
• Education: High school diploma or GED equivalent required.
• Schedule: Open availability and flexibility to work various shifts including weekends and holidays.
• Ability to stand for up to 8 hours per day.
• Completion of airport badging and government screening process, including a drug test.

Preferred Qualifications

• Sales-Focused: Passion for sales with a results-driven mindset, always looking to meet and exceed targets. Prior experience in sales or customer service is a plus.
• Strong Communicator: Ability to effectively communicate the value of CLEAR’s offerings and engage with potential customers, members, and travelers.
• Customer-Centric: Skilled at creating meaningful connections with customers and offering tailored solutions to their travel needs.
• Self-Motivated: Energetic, positive attitude with a desire to grow and take on additional responsibilities, particularly in sales.