LEAD Associate
HCA Healthcare10 months ago
El Paso, TX, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
During your time in the Leadership Development Program – Patient Access Hospital (PTAC LEAD), you will receive online education and field training focused on enhancing your management and technical skills. You will work in key areas of the hospital operation side-by-side with CEOs/COOs, Directors, Managers, and PTAC staff to gain comprehensive knowledge of the hospital patient access area’s business functions.
The Patient Access area serves as the central point of contact for patients and their families. Your role will involve greeting patients and visitors, addressing inquiries, scheduling appointments, financial counseling, and assisting with registration documentation as required.
Required Qualifications
- 12-16 month commitment to the LEAD Program
- BS or BA degree required (or working towards the completion of a BA or BS). Degrees in Public Health, Health Science, Healthcare Administration, or Hospitality are a plus.
- MBA degree is helpful but not required
- Overall GPA must be a minimum of 3.0 for BS/BA and MBA (if applicable)
- Minimal experience in healthcare or healthcare management is preferred
Benefits & Perks
- Comprehensive medical coverage: Includes many common services at no cost or low copay, prescription drug, behavioral health coverage, telemedicine services, and free AirMed medical transportation.
- Additional coverage options: Dental & vision, life and disability coverage, flexible spending accounts, supplemental health protection (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, and pet insurance.
- Wellbeing support: Free counseling services and resources for emotional, physical, and financial wellbeing.
- 401(k) Plan: With a 100% match on 3% to 9% of pay based on years of service.
- Employee Stock Purchase Plan: 10% off HCA Healthcare stock.
- Family support benefits: Fertility and family building benefits with Progyny, and adoption assistance.
- Referral services: Child, elder and pet care, home and auto repair, event planning, and more.
- Consumer discounts: Through Abenity and Consumer Discounts.
- Retirement support: Readiness, rollover assistance services, and preferred banking partnerships.
- Education assistance: Tuition, student loan, certification support, and dependent scholarships.
- Colleague recognition program
- Time Away From Work Program: Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
- Employee Health Assistance Fund: Offers free employee-only coverage based on income for both full-time and part-time colleagues.
Note: Eligibility for benefits may vary by location.
Required Skills
Customer Service
Healthcare Management
Financial Counseling
Communication
Leadership Development
Scheduling & Coordination
Patient Access Operations
Team Collaboration