<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
 <p style="margin-bottom: 15px; line-height: 1.6;">Customer Service Operations Lead. This role oversees the execution of operational strategies and processes across Sales Operations, Customer Care, Technical Support, and After Sales activities. Beyond operational excellence, the role focuses on leading decentralized teams managing sales operations in Spain &amp; Portugal, ensuring alignment with business priorities through efficient budget management while contributing strategically to regional initiatives.</p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 0 0 15px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Foster collaboration with stakeholders to drive process efficiency, technology implementation, and customer-centric approach.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Ensure alignment with business priorities through efficient budget management while contributing strategically to regional initiatives.</li>
 </ul>
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chief operating officer for customer service

Job Description

Position Overview

Key Responsibilities

Required Skills