FT Customer Service Representative Work From Home

PDX Renovations10 months ago
Riverdale, GA, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Job Title: Call Center / Administrative Assistant / Fully Remote.
Location: Anywhere in U.S.
As a Customer Service Rep, you will support the Acquisitions Manager(s) by handling incoming calls and leads, qualifying prospects, and building rapport throughout initial and ongoing conversations.
Compensation: Up to $60K per year.

Key Responsibilities

  • Support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, and building rapport during initial and ongoing conversations.
  • Manage the CRM by inputting live leads and linking each lead to a marketing campaign and sales rep.
  • Schedule all physical and phone appointments for the sales staff.
  • Handle confidential information with sensitivity and discretion.
  • Communicate appointment details with Acquisition Managers and maintain a smooth flow of tasks.
  • Return calls in a fast, pleasant, and upbeat manner.

Required Skills

Lead Qualification
Appointment Scheduling
CRM Management
Customer Service
Discretion
Effective Communication
Rapport Building
Call Center Operations