FT Customer Service Representative Work From Home
PDX Renovations10 months ago
Riverdale, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Job Title: Call Center / Administrative Assistant / Fully Remote.
Location: Anywhere in U.S.
As a Customer Service Rep, you will support the Acquisitions Manager(s) by handling incoming calls and leads, qualifying prospects, and building rapport throughout initial and ongoing conversations.
Compensation: Up to $60K per year.
Key Responsibilities
- Support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, and building rapport during initial and ongoing conversations.
- Manage the CRM by inputting live leads and linking each lead to a marketing campaign and sales rep.
- Schedule all physical and phone appointments for the sales staff.
- Handle confidential information with sensitivity and discretion.
- Communicate appointment details with Acquisition Managers and maintain a smooth flow of tasks.
- Return calls in a fast, pleasant, and upbeat manner.
Required Skills
Lead Qualification
Appointment Scheduling
CRM Management
Customer Service
Discretion
Effective Communication
Rapport Building
Call Center Operations