Senior CSM - Data, Storage & Cloud Enterprises

Position: Senior CSM - Data, Storage & Cloud for Enterprises

Madrona Venture Labs is seeking a Senior Customer Success Manager to drive enterprise customer success role involves managing the full customer lifecycle, from onboarding to retention, ensuring measurable outcomes, and serving as a trusted advisor for technical discussions. The ideal candidate should have over 5 years of relevant experience and a strong technical background in cloud technologies. The position offers competitive compensation ranging from $125,000 to $180,000, along with a range of benefits including pre-IPO stock options, flexible time-off policy, and health insurance options.