Leasing & Marketing Team Leader

Position Overview

Leasing & Marketing Team Leader (Full-time, Non-Exempt)
Compensation: Hourly Rate, plus Benefits and Bonus eligibility

As the Leasing & Marketing Team Leader, you are responsible for assisting the Community Manager in maintaining all aspects of property operations, with a concentration on leasing, marketing, resident relations and community functions. The Leasing & Marketing Team Leader strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.

Key Responsibilities

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.

Required Qualifications

• 1-2 years of customer service and sales experience.
• Strong communication skills.
• High-energy and enjoys a fast pace environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills; warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Preferred Qualifications

• Leasing Agent
• Leasing
• Real Estate
• Leasing Specialist
• Leasing Manager
• Leasing Professional
• Leasing Consultant