Entry Level Computer Helpdesk Support Specialist

New York Professional Group9 months ago
New York, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Medford area? We are seeking an Entry-Level Computer Support Assistant to join our IT Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software while ensuring users receive timely and professional help.

Key Responsibilities

  • Answer users' questions and provide technical support.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve issues in a timely and professional manner to ensure smooth IT operations.

Required Skills

problem solving
technical support
troubleshooting
communication
customer service