Service Account Executive

Position Overview

Convergint is seeking a full-time, enthusiastic, and forward-thinking Service Account Executive. In this role you will prospect and cultivate new relationships—gaining an understanding of our customers’ needs while securing service sales opportunities. You will be part of a dynamic sales team that grows as Convergint grows.

Key Responsibilities

• Generate new Customer Support Program (CSP) service agreements through new account acquisition and expansion in existing accounts.
• Participate in the Recruit Awesome People program to promote our colleague-first culture and refer top talent.
• Develop pipeline by working with decision makers to assess needs and build a business case, targeting a pipeline of 3:1 over goal.
• Construct winning proposals that include quotes, business cases, and our unique qualifications.
• Present proposals to decision makers while effectively managing objections related to timing, price, and competition.
• Identify and develop market-specific opportunities and customize service solutions for various buying groups.
• Collaborate with account executives, subject matter experts, and service solution partners to create winning proposals.
• Maintain and cultivate relationships with existing customer accounts to ensure high satisfaction and meet revenue targets.
• Establish and measure market awareness through networking, impactful presentations, and active participation in industry events.

Required Qualifications

• Strong affinity for problem solving
• Motivated, driven, and results oriented
• Desire to learn, understand, and apply service solutions to customer challenges
• Ability to build customer confidence and cultivate business relationships
• Ability to work autonomously and as part of a team
• Proactively source opportunities
• Adaptability to business changes with the ability to influence others and build consensus
• Basic skills in Microsoft Office
• Strong presentation and communication skills
• Bachelor’s Degree or equivalent
• Minimum of 3 years of B2B full cycle sales experience with a proven history of achieving consultative sales goals

Benefits & Perks

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life Insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition Reimbursement
• Competitive Salary and Compensation Plan
• Vehicle Reimbursement Plan or Company Vehicle
• Corporate Social Responsibility Day
• Cell Phone Reimbursement (if applicable)
• Paid Parental Leave