Senior Logistics Manager
Job Description
Responsibilities
Provide leadership for the Facility and supervisors, who are directly responsible for turn key warehousing and transportation solutions.
Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
Strategic operational planning and execution for the operation.
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives.
Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
Maintain open and effective communications within the work group(s) and with other work groups within the organization.
Review data, identify and implement necessary actions as required.
Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.
Requirements
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Master's degree in Business, Logistics, Transportation or related field preferred
- Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Five (5) years or more managing, leading and developing direct reports required
- Three (3) years or more Profit & Loss responsibility preferred
- One (1) year or more customer interaction preferred
Hard Skills
- supply chain management
- logistics
- warehouse management
- operational planning
- continuous improvement
- LEAN initiatives
- performance management
- safety program implementation
- data analysis
- customer satisfaction
Soft Skills
- leadership
- communication
- problem-solving
- employee relations
- strategic thinking
- team management
- customer interaction
- conflict resolution
- organizational skills
- proactive approach