Medicaid Eligibility Advocate

Position Overview

We are seeking an enthusiastic Medicaid Eligibility Advocate to join HCA Florida Memorial Hospital. As part of a team devoted to community impact—with over 156,000 volunteer hours logged last year—you will help patients navigate insurance benefits and financial assistance. Schedule: Monday – Friday; 8:00am – 4:30pm. Join our organization and unlock your potential!

Key Responsibilities

• Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.
• Re-verify benefits and obtain authorization and/or referral after treatment plan discussion, ensuring appropriate signatures on all necessary forms.
• Obtain legally relevant medical evidence, physician statements, and all documentation required for eligibility determination.
• Complete and file applications; initiate and maintain follow-up with patients and government agency caseworkers for timely processing.
• Ensure all insurance, demographic, and eligibility information is accurately entered; document progress notes in patient files and hospital systems.
• Participate in ongoing training programs and follow office policies and procedures, assisting with other functions as needed.
• Conduct field visits as necessary (reliable personal transportation required).

Required Qualifications

• Associate degree preferred.
• Minimum of one-year related experience in healthcare preferred.
• Relevant education may substitute the experience requirement.

Benefits & Perks

• Comprehensive medical coverage: Covers many common services at low or no copay, including prescription drugs, behavioral health, telemedicine, and free AirMed transportation.
• Additional coverage options: Dental, vision, life and disability, flexible spending accounts, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, and long-term care.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan: With a 100% match on 3% to 9% of pay based on years of service.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support including fertility, family building benefits, and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and other programs.
• Retirement readiness and rollover assistance services with preferred banking partnerships.
• Education assistance including tuition, student loan, certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program offering paid time off, paid family leave, and disability coverage.
• Employee Health Assistance Fund providing free employee-only coverage based on income.

Be a part of an organization that invests in you! We are reviewing applications for our Medicaid Eligibility Advocate opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.