Marketing and Outreach Manager

Position Overview

Friendly House creates a thriving community by connecting people of all ages and backgrounds through quality educational, recreational, and life-sustaining services. The Marketing and Outreach Manager is responsible for supervising the team that supports and grows Friendly House’s audiences, endeavors, and impacts. This role executes marketing, communications, outreach, volunteer, events, and related activities that promote our programs, fundraising efforts, and community engagement. Compensation is $27.00 at 40 hours/week.

Reporting to the Director of Development and Marketing, this position works on a temporary hybrid schedule with 2 days on-site and 3 days remote, and supervises both a Marketing Assistant and a Volunteer Coordinator.

Key Responsibilities

• Oversee creation and production of agency marketing collateral including mailings, event materials, annual reports, presentations, flyers, posters, advertising, signage, and newsletters.
• Coordinate distribution of marketing materials online, in-person, and via mail; maintain inventory of Friendly House branded materials.
• Manage and update the agency website, event-specific websites, social media accounts, and digital calendars while tracking and reporting metrics.
• Supervise the Marketing Assistant and Volunteer Coordinator ensuring smooth execution of marketing and outreach strategies.
• Oversee public engagement activities including media coordination, press releases, event tabling, and volunteer recruitment support.
• Lead seasonal community programs (e.g., Coats and Shoes, Holiday Giving, Children's Program Birthday Closet) and maintain the agency wish list.
• Provide photography, video production, copy editing, and enforce brand style guidance for all outward-facing materials.

Required Qualifications

• Graphic design experience with proficiency in Adobe InDesign, Adobe Photoshop, Adobe Illustrator, and WordPress.
• Bachelor’s degree in Communications, Marketing, Design or a related field, or 2+ years of relevant experience.
• Excellent proofreading, copy-editing, and customer service skills.
• Strong computer skills including Microsoft Office, OneDrive/SharePoint, and related digital tools.
• Must be authorized to work in the United States, have a valid driver’s license with access to a private vehicle, and pass a State of Oregon criminal history background check (ORCHARDS) as well as meet agency insurance standards.

Benefits & Perks

• Paid time off and sick leave (prorated by FTE).
• 403(b) with a 4% match after 90 days of employment.
• Medical, dental, and vision coverage; 11.5 Holidays.
• Discounts on Preschool, After School, and Summer Camp programs.
• EAP program and access to an on-site fitness center.