Mortgage Loan Officer-Retail Community

Position Overview

The Mortgage Loan Officer position provides 'Simply the Best' customer service to every customer at all times. The role is key in developing and maintaining business relationships within the community through internal and external referral sources.

Key Responsibilities

• Develop new and expand internal and external referral sources to grow the mortgage business
• Use consultative selling techniques to advise clients on mortgage loan options and other financial products
• Provide excellent customer service from approval through closing, working closely with loan origination sources to secure and verify information for underwriting
• Maintain client relationships
• Advise customers on the completion of loan applications
• Perform other duties as assigned

Required Qualifications

• High school diploma or GED
• One or more years of mortgage loan origination experience, preferably at a bank
• NMLS license

Preferred Qualifications

• Pipeline and book of business
• Bachelor's degree preferred
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending, and portfolio programs)
• Knowledge of mortgage procedures, documentation, and underwriting guidelines
• Demonstrated ability to identify opportunities to cross-sell financial products and services
• Effective written and verbal communication skills
• Strong organizational skills
• Ability to multi-task
• PC - Internet skills

Benefits & Perks

• Flexible work arrangement: Eligible for a hybrid in-office and work-from-home model
• Collaborative work environment: Opportunity to deepen connections and work closely as a team