BDC Internet Sales Representative

Position Overview

The ideal candidate is a results-driven leader with experience in business development and team management. You will be responsible for motivating and coaching team members to ensure an outstanding customer experience while achieving company goals. This role involves hands-on participation in making calls alongside your team, as well as overseeing hiring, training, and reporting functions.

Key Responsibilities

• Take/make calls alongside the team and step in to improve team members' performance.
• Hire, train, coach, and motivate team members to make a large volume of outbound calls to set appointments with customers interested in business products.
• Ensure the entire team delivers an outstanding customer experience.
• Oversee staffing to meet production goals while managing costs efficiently.
• Ensure staff follow directions in showcasing company products and maintain accurate customer records.
• Schedule team members to ensure adequate coverage during peak hours.
• Conduct call audits and provide coaching based on performance metrics.
• Meet departmental goals and create/distribute required reports to the General Manager or other designated individuals.
• Attend meetings as required and maintain a professional appearance and demeanor.

Required Qualifications

• Computer skills
• Ability to prioritize effectively
• Strong organizational skills
• Strong written and oral communication skills
• High school education or equivalent

Compensation & Benefits

• Compensation: $50,000.00 - $100,000.00 per year
• Benefits include a 401(k) 3% Match
• Schedule: Day shift
• Work Location: In person at Indianapolis, IN 46220