Entry-Level Event Assistant

Position Overview

Our client is currently seeking a highly qualified Entry-Level Event Assistant to join their team. The ideal candidate will be responsible for contributing to the existing event team and assisting with the development of new initiatives aligned with the company's goals as well as those of its clients. The ideal candidate should have experience in a wide range of pop-up events, sales, and marketing functions, including customer communications, advertising, and experiential marketing. The successful candidate will be required to commute daily to their office located in Rochester, NY. The Event Assistant must be an organized multitasker, able to handle many diverse projects simultaneously and meet tight deadlines with sales acumen.

Key Responsibilities

• Communicate campaign objectives, timelines, and deliverables to the sales team.
• Host meetings and events, identify requirements, establish contacts, and develop schedules.
• Maintain inventory of sales support materials, ensuring accuracy and coordinating creation when necessary.
• Present at events and pop-up stands to potential customers.
• Acquire new customers and manage contract signing at events.
• Efficiently process sales transactions using digital devices.
• Identify current and future customer service requirements by establishing rapport with potential and actual customers.
• Maintain customer satisfaction by investigating and resolving complaints.
• Handle inquiries and address minor objections confidently.
• Keep track of sales interactions and provide valuable feedback to clients.
• Showcase promotional sales and top-notch customer service skills.

Required Qualifications

• Over the age of 18 and available to work full-time.
• Experience in sales, retail, hospitality, or customer-facing roles is preferred.
• 'Just Do IT' approach to work (and life!).
• Excellent communication and presentation skills.
• Demonstrated attention to detail.

Benefits & Perks

• Public praise, recognition, and awards.
• Monetary bonuses / Gift certificates.
• Tickets to sporting events or concerts.
• Local activities and seasonal adventures.
• Travel rewards, memberships, or subscriptions.
• We value work-life balance; we understand the importance of a healthy work-life balance and ensure we protect it.
• We grow careers; as our business grows, we look to develop skills and grow responsibilities internally as opportunities arise.
• Our people are our greatest asset; we recognize that we succeed together and reward the hard work of our people.