Remote Health Concierge: Patient & Scheduling
Ascend Medical9 months ago
Atlanta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Remote Health Concierge: Patient Experience & Scheduling
A leading healthcare provider in Atlanta is seeking a Health Concierge to provide quality telephone customer service for appointment booking and registration. This remote call center position offers flexible scheduling and requires no prior experience, as full training is provided. Ideal candidates will be customer-focused, adaptable, and possess strong technical skills. Ascend Medical prides itself on innovation and a diverse workplace environment. Join us in reimagining healthcare delivery with patient-centered services.
Key Responsibilities
- Provide quality telephone customer service for appointment booking and registration.
Required Qualifications
- Experience Required: No prior experience required; full training provided.
- Customer-focused attitude with excellent communication skills.
Preferred Qualifications
- Strong technical skills and adaptability.
Benefits & Perks
- Schedule: Flexible scheduling
- Location: Remote
- Full training provided.
Required Skills
Call Center Operations
Technical Adaptability
Telephone Communication
Customer Service
Appointment Booking
Patient Registration