Operations Manager - Now Hiring

Position Overview

CookUnity is on a mission to empower chefs and nourish the world. Founded in 2018, CookUnity connects passionate chefs with customers, delivering 50 million fresh, ready-to-eat meals a year. As Operations Manager, you will be responsible for creating a best-in-class experience for our eaters and chefs. You will elevate standards, streamline processes, and provide efficient guidelines across Kitchen, Warehouse, Food Safety, Fulfillment, and Logistics departments – all with an eye on scalability and cost-efficiency.

Your success will be measured by customer satisfaction and the profitability of operations, as you identify key opportunities and lead projects to scale our business for growth.

Key Responsibilities

• Help build a fulfillment and logistics team by providing necessary tools, proper training, and quality direction.
• Manage relationships with local and regional couriers to ensure timely delivery of meals.
• Foster a positive team dynamic that encourages feedback and drives operational change in a fast-paced environment.
• Ensure compliance with health and safety policies.
• Collaborate with Customer Experience to continuously improve delivery and respond to exceptions or requests.
• Troubleshoot issues and provide solutions to complex logistics challenges.

Required Qualifications

• Conversational proficiency in Spanish and/or another language.
• 4+ years of management experience.
• Previous experience in shipping or logistics operations is highly valued.
• Strong project management skills with expertise in Lean Manufacturing/Continuous Improvement.
• Proficiency in MS Office and Google Suite (Gmail, Drive, Sheets, etc.).
• Outstanding communication and organizational abilities.

Benefits & Perks

• Health Insurance coverage
• PTO policy and paid sick days
• Stock Options Plan granted on Day 1
• Eligible for bi-annual performance bonus
• Family leave fully paid
• Compassionate Leave: 3-5 days provided as needed
• CookUnity credits added monthly for enjoying our meals
• Wellness perks: Access to a nutritional coach and fitness subsidies
• Personalized Spanish coach
• 5-year Sabbatical: After 5 years, enjoy a 4-week paid sabbatical