Client Success Specialist - Wedrive

Force Marketing4 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

INNOVATION STARTS WITH PEOPLE

We sit at the intersection of technology, strategy, and creativity — helping the industry’s biggest names drive results. As part of the Force family of brands we offer the scale, speed, and expertise to turn big ideas into real impact. If you’re hungry to make a difference, this is the place to do it. Let’s do something big. Together.

The Values That Drive Us Forward.

These aren’t just words on a wall. They’re how we move, lead, and win—together.

Built for Velocity

We move fast because the market demands it. Strategy, execution, iteration—tight cycles, zero fluff. Everyone here is accountable for impact, not just activity.

Growth & Learning

From onboarding to ongoing development, we invest in helping our team grow into their next chapter—professionally and personally.

Obsessed with Outcomes

Good ideas are table stakes. We’re wired to test, optimize, and scale what works—backed by data, powered by ambition. Every team member plays to win, every time.

THE CULTURE THAT DRIVES EVERYTHING.

Client Success Specialist - Wedrive

Area of Focus: Internal role, with ability to prioritize and process tasks efficiently.

Entry level position within the company, with potential for fast growth within the Client Management team. Seeking service-focused candidates with passion to help others, with unyielding desire to connect the team and processes.

Responsibilites –

  • Understand basic agency and client products and processes
  • Develop positive and strong internal team relationships
  • Proactively and efficiently manage tasks among evolving deadlines
  • Communicate with client on evolving promotional offers and incentives
  • Maintain adequate understanding of client preferences and OEM requirements
  • Process tasks, manage timelines and expectations, and communicate updates
  • Launch campaign and website creative upon receipt of all needed approvals
  • Gain knowledge of Automotive OEM coop and compliance for proactive actions
  • Review all co-op program documentation packages for reimbursement
  • Lead internal communication and collaboration across departments
  • Learn basics around marketing channels including Direct Marketing, Paid Search, Display, Social, SEO, Online Video and Streaming Solutions

Requirements –

  • Bachelor’s Degree (BA or BS) required
  • Strong verbal and written communication skills
  • Strong attention to detail and organizational skills
  • Ability to effectively collaborate with different personalities and work styles
  • Ability to learn quickly, ask the right questions, and take action without hesitation

Preferred –

  • 1+ years in customer-service or marketing role preferred

Perks –

  • Clear growth path within the company
  • Great benefits package including 401(k) match plan, team bonus pools, and profit sharing program
  • Open collaborative culture

Flexible Work Environment Status –

  • Company Headquarters is based out of Atlanta
  • Full-time work may be virtual (work from home), or flex with office hours and virtual hours, with potential of fully reopening Buckhead office in Atlanta
  • Training is preferred to be partially completed in-person at limited group size in office (usually one-on-one)

Salary –

  • Starting salary $40,000 – $45,000 depending on previous experience
  • On-Target-Earnings potential of $50,000 with client success bonuses

Force Marketing and its family of brands is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Required Skills

Strong written communication
Customer service
Organizational skills
Marketing knowledge
Collaboration
Strong verbal communication
Attention to detail
Task management