Position Overview

Join a well known AAA brand offering exceptional products and services with Excellent Earning Potential and Paid Training. If you are a career-minded, service-driven professional looking to join a fast-paced organization, then you have come to the right place. This entry-level position within our branch network is ideal for candidates who thrive in a teamwork environment and enjoy interfacing with AAA members while providing insurance and membership services support.

Key Responsibilities

• Receive comprehensive training on a wide range of AAA products and services to confidently engage with members and support individual and team cross-selling goals.
• Advance your career with skills-based pay increases, monthly bonuses, and substantial career growth – 90% of our managers are promoted from within!
• Avail yourself of a competitive benefits package, including Paid Volunteer time and a Pension Plan.
• Deliver exceptional service in branch and over the phone regarding insurance policies, membership and billing inquiries, and other member services (such as passport photos, planning road trips, and cashiering duties).
• Perform both routine and advanced tasks in support of agents and team members.
• Develop insurance leads for office sales agents and life specialists.
• Maintain availability during branch hours (Monday through Friday, 8:30am – 5:00pm; closed on weekends and most holidays).

Required Qualifications

• Prior experience in insurance, retail sales, banking, or a similar customer service/sales environment.
• Advanced customer service skills coupled with excellent communication, interpersonal, and organizational abilities.
• Ability to work overtime and travel locally when necessary.
• Proficiency in Microsoft Office basics and a proven ability to exceed sales or service quality goals.
• Adaptability to change and the capacity to meet deadlines.
• High school diploma or GED.
• Successful completion of background check and drug screening.
• Ability to qualify for a Property and Casualty License.

Benefits & Perks

• Health coverage for medical, dental, and vision.
• 401(K) saving plan with company match AND Pension
• Tuition assistance.
• PTO available for community volunteer programs.
• Wellness program.
• Employee discounts across membership, insurance, travel, entertainment, services, and more!

About Auto Club Enterprises

Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 professionals in 21 states and serving 17 million members. The strength of our organization lies in our employees—diverse in culture, background, and personality—who together deliver legendary, lifetime service to our members. With national brand recognition, a long-standing reputation since 1902, and continuously growing membership, we seek career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer.