Field Operations Senior Quality Assurance Manager

Position Overview

The Boeing Company is seeking a Field Operations Senior Quality Assurance Manager to support global operations within Boeing Aerospace Operations (BAO) and Government Services & Global Technical Operations in Boeing Global Services (BGS). In this role, you will manage the daily execution of the Boeing Quality Management System (QMS) in accordance with industry and DOD standards, ensuring robust quality and safety processes during remote site maintenance and modifications. The position is 100% onsite and available at various locations including San Antonio, TX; Berkley, MO; Hazelwood, MO; Miami, FL; Jacksonville, FL; Seattle, WA; Philadelphia, PA; Ridley Park, PA; or Charleston, SC.

Key Responsibilities

• Manage, develop, and inculcate a robust QMS and Safety Management System (SMS) to drive safety and first-time quality (FTQ) across all processes and products.
• Develop and maintain strategic and tactical partnerships with internal/external customers, stakeholders, and business partners.
• Apply critical thinking and innovative problem-solving skills, serving as the initial point of escalation for team issues.
• Analyze hiring results, metrics, and trends to influence team strategy and ensure LRBP goals are achievable.
• Assist executive leadership in developing process plans, procedures, and operational goals for field operations quality assurance.
• Collaborate with Operations, Engineering, Finance, and HR to execute on statements of work to meet customer and program expectations.
• Demonstrate Boeing Behaviors and Values in a deliberate and observable way while coaching and mentoring senior-level contributors.

Required Qualifications

• 5+ years of experience providing technical and performance oversight of aircraft maintenance or modifications, including briefing US Government Customers.
• 5+ years of experience in working with and supporting Quality Management Systems (QMS).
• 3+ years of experience in maintaining and/or developing Key Performance Indicators (KPI) metrics.
• 3+ years of experience with Quality and/or Safety Corrective Action/Preventative Action and Root Cause Corrective Actions.
• Ability to travel up to 50% of the time.
• 3+ years of experience in leading teams.
• Must be able to obtain a U.S. Security Clearance (U.S. Citizenship required, interim/final U.S. Secret Clearance post-start).

Preferred Qualifications

• Bachelor’s degree or higher and/or equivalent military experience (4+ years in USAF, USN, USMC, US Army, or US Coast Guard).
• 5+ years of experience leading or facilitating internal auditing, safety management systems, and process assessments.
• Experience with incident review or special investigations for aviation safety-related incidents.
• Proficiency in risk management and Quality Assurance/Quality Control.
• Excellent communication skills.
• Familiarity with QMS standards relating to Industry, Boeing, and DOD (e.g., AS9100, MAR-145, PC-700).
• Understanding of Safety Management Systems across portfolios, FOD/Tool Control, and related safety standards.
• Knowledge of business acumen including EVM, cost, scheduling in support of long-range business plans (LRBP).
• Experience with formal RCCA incorporating Human Factors applications.
• Ability to work with 3rd party registrars (EASA, Intertek, NQA) and Defense Contract Management Agency (DCMA) customers.

Benefits & Perks

• Compensation: Competitive base pay and variable compensation opportunities with a pay range of $162,350 – $219,650, based on experience and qualifications.
• Access to a Total Rewards package including enrollment in benefit programs such as health insurance, flexible spending accounts, health savings accounts, retirement plans, and life/disability insurance.
• Relocation: Available based on candidate eligibility.