Business Analyst Sr

City National Bank10 months ago
Phoenix, AZ, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

As a Business Analyst SR, you will act as the critical liaison between business users and the technology team. You will analyze and document detailed business requirements, functional specifications, user stories, and wireframes, ensuring that the needs of the business are clearly communicated. Additionally, you will support system integrations, conduct end-to-end impact analyses, coordinate UAT efforts, and provide training and documentation to end users.

Key Responsibilities

  • Document and maintain process and data flows utilizing Six Sigma tools & methodologies as well as the Agile framework.
  • Partner with process owners and product managers to drive process improvements in complex, high-risk areas.
  • Derive end-to-end solutions that span product life-cycles and interrelated business functions.
  • Review, analyze, and recommend improvements in operational activities and system implementations.
  • Identify required data elements and create source-to-target mappings (including business logic) for transformations.
  • Develop data quality metrics/standards to ensure compliance across the enterprise.
  • Solicit, understand, and document business requirements, processes, and workflows.
  • Lead the creation of requirements documentation and serve as the subject matter expert for developers and QA teams.
  • Manage projects and deliverables within a matrix-managed environment.

Required Qualifications

  • Bachelor's Degree or equivalent
  • 8 years of advanced knowledge and relevant experience with statistical analysis, multivariate procedures, and financial services data infrastructures
  • 8 years of experience in Financial Services or Banking industries
  • Lean Six Sigma Certification (Black Belt or equivalent)
  • Agile and/or SAFe (Scaled Agile) Certification or equivalent
  • Project Management Professional (PMP) Certification or equivalent

Preferred Qualifications

  • Master's Degree in a related field (preferred)
  • Broad knowledge of project management
  • Proven expertise in working within agile environments, creating user stories, and collaborating with technical teams
  • 8-10 years of experience in business analysis, including requirements elicitation and agile methodologies
  • Experience in development, configuration, solutions evaluation, validation, and deployment
  • Strong ability to capture, document, and map current business processes
  • Excellent analytical, communication, planning, and coordination skills
  • Proficiency in data analysis tools such as SQL, Microsoft Excel, Tableau, MIRO, or equivalent
  • Familiarity with Total Quality Management, Lean Six Sigma, Design Thinking, and Organizational Change Management is a plus
  • A self-starter with an entrepreneurial spirit and the ability to provide clear direction amidst uncertainty
  • Excellent communication skills, with the ability to explain technical data and statistical concepts in a clear and accessible manner

Benefits & Perks

  • Compensation: Starting base salary of $92,114 - $156,880 per year; eligible for bonus and/or commissions based on skills, experience, and location.
  • Comprehensive healthcare coverage, including Medical, Dental, and Vision plans (available the first of the month following the start date)
  • Generous 401(k) company matching contribution
  • Career development through Tuition Reimbursement and internal upskilling/training resources
  • Valued Time Away benefits, including vacation, sick, and volunteer time
  • Specialized health and family planning benefits (including fertility, cancer, diabetes, and musculoskeletal support programs)
  • Career mobility support from a dedicated recruitment team
  • Colleague Resource Groups to foster networking and community engagement

Required Skills

Business Analysis
Tableau
Requirements Elicitation
Project Management
Data Analysis
SQL
Documentation
Lean Six Sigma
Microsoft Excel
Stakeholder Communication
Agile Methodologies