Assistant Manager - Enterprise Cyber - Full-time

Toyota Tsusho Systems9 months ago

Plano, TX, United States

On-site

Full-time

Junior Level (1-3 years)

Job Description

Team Building Coordination: Lead hiring and retention strategies in collaboration with recruiting and sales teams to ensure a skilled and motivated workforce.
Service Oversight: Monitor existing service delivery quality, develop status reports, and escalate issues to ensure optimal performance.
Quality Improvement: Identify operational enhancement opportunities, support implementation, and develop strategies to improve service delivery.
Service Development Support: Collaborate in the development of new cybersecurity services, with the expectation to grow into a lead role for service launch and delivery.
Documentation & Reporting: Apply cybersecurity knowledges, analyze security operational processes, and create relevant documentation. Prepare and deliver comprehensive status reports to stakeholders.
Customer Engagement: Support customer interactions, acting as a liaison for technical and business queries to ensure satisfaction and effective communication.
Project Assistance: Contribute to cybersecurity business planning and coordination, ensuring alignment with organizational goals and client needs.
Cross-Functional Collaboration: Work closely with other departments to deliver integrated cybersecurity solutions and enhance overall service delivery.
In-depth Technical Knowledge: Stay up to date with new security technologies and emerging threats.

Experience Required: At least 3 years of experience in cybersecurity or IT leadership.
Strong organizational and communication skills, with the ability to convey complex information clearly.
Basic understanding of Plan-Do-Check-Act (PDCA) and Root Cause Analysis (RCA) methodologies.
Proven track record in team management and strategic planning, demonstrating leadership capabilities.
Strong presentation, negotiation, and analytical skills, with the ability to influence stakeholders effectively.
This role is expected to evolve into leading the launch and delivery of cybersecurity services and plays a key role in shaping its execution.
Qualifications: CISSP, CISM, or equivalent certification required.

Service Oversight

Customer Engagement

Service Development Support

Team Building Coordination

IT Leadership

Technical Expertise

CISSP

Quality Improvement

RCA

Cybersecurity

Project Assistance

CISM

Documentation & Reporting

PDCA

Cross-Functional Collaboration