Senior Software Engineer, Full Stack

Position Overview

As a Senior Full Stack Software Engineer at Pendo, you’ll drive the design, development, and optimization of end-to-end systems that power our platform—from scalable cloud infrastructure to intuitive, performant web experiences. You’ll work across backend and frontend domains, collaborating with product, design, and data teams to build innovative, AI-driven, and customer-centric solutions.

Pendo was founded in 2013 by former product managers with a mission to improve society’s experience with software. Join one of the fastest-growing startups supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech, and experience a culture that is passionate, dynamic, and fun.

Key Responsibilities

• Architect and build full-stack systems spanning scalable, multi-tenant backend services and rich, responsive frontend applications.
• Design, implement, and optimize distributed systems, integrations, and APIs using languages such as Go, Python, or TypeScript.
• Develop engaging, reliable web experiences using Vue (or similar frameworks such as React or Angular), integrating data visualizations, and delivering guides to millions of end users.
• Integrate AI and data-driven capabilities (LLMs, GenAI, LangChain) into Pendo’s core products to enhance user insight and automation.
• Collaborate cross-functionally with design, product, and data teams to translate complex requirements into elegant solutions.
• Lead and mentor peers, conduct design and code reviews, and promote engineering best practices.
• Ensure quality and reliability through automated testing (Jest, Cypress, etc.), monitoring, and continuous improvement.
• Contribute to technical strategy and drive large-scale initiatives that improve Pendo’s technology platform and developer experience.

Required Qualifications

• 5+ years of professional software engineering experience building full-stack applications, distributed systems, or integrations.
• Strong proficiency in one or more backend languages (Go, Java, Python, C++) and at least one modern frontend framework (Vue, React, or Angular).
• Experience with cloud platforms (AWS/GCP), containerization (Kubernetes, Docker), and databases (SQL/NoSQL).
• Deep understanding of scalable web architecture, API design, and performance optimization.
• Experience designing and writing unit, integration, and end-to-end tests.
• Familiarity with AI/ML technologies, LLMs, or MLOps is a plus.
• Strong communication, collaboration, and leadership skills.
• BS+ in Computer Science or equivalent experience.

Preferred Qualifications

• Self-motivated, accountable, and eager to solve complex challenges.
• Passionate about building products that impact millions of users.
• Thrives in collaborative, fast-paced, and evolving environments.
• Committed to learning, mentoring, and continuous improvement.

Benefits & Perks

• Gain exposure to a diverse and exciting set of technologies and clients.
• Make a real impact on Pendo's future in a rapidly growing startup environment.
• Work with a team supported by renowned institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech.
• Be part of a company culture that is passionate, dynamic, and fun.