Licensed Insurance Account Manager

Position Overview

Janice Peterson - State Farm Agency in Omaha, NE is seeking a talented Licensed Insurance Account Manager focused on customer service for a well-established agency. Compensation: $45,000 - $60,000/year with 1 year of experience required. Only candidates with an active Property & Casualty license will be considered. This in-house role requires the ability to commute to the Omaha, NE office.

Key Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, including handling inquiries on insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Utilize a customer-focused, needs-based review process to educate customers about insurance options.
• Focus on excellent customer service and client retention.

Required Qualifications

• Ability to commute to the Omaha, NE office since this is an in-office position.
• Self-motivated, with the capability to work independently when needed.
• Proactive problem-solving skills and effective customer interviewing abilities.
• Excellent communication skills – written, verbal, and listening.
• Possession of an active Property & Casualty insurance license is required.
• Ability to obtain a Life & Health insurance license.

Benefits & Perks

• Salary plus commission
• Paid time off: vacation, personal/sick days, and major holidays
• Benefits available
• Valuable experience
• Growth potential and opportunity for advancement within the agency