Entry-Level Helpdesk Assistant

Entry Level Technology Jobs9 months ago
Jupiter, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? We are excited to announce an Entry-Level Computer Support Assistant opportunity in Jupiter. In this role, you will work at the Help Desk as a key member of the IT team, providing technical assistance and support related to computer systems, hardware, and software. You will be responsible for addressing user issues, answering technical questions, and training users on basic system and computer functions – all in a timely and professional manner.

Key Responsibilities

  • Provide technical assistance and support for computer systems, hardware, and software.
  • Answer users' questions and resolve issues in a timely manner.
  • Train users on basic system and computer functions.
  • Address system and user issues with a professional approach.
  • Collaborate effectively as part of the Help Desk and overall IT team.

Required Skills

Hardware maintenance
Troubleshooting
IT support
Customer service